Deciphering the Office 365 PSTN Usage Report

Background Last week I received a bit of a mystifying alert from Office 365 letting me know that our pool of PSTN dial-out minutes for the month had been 80% consumed. This was mystifying due to the fact that as someone who has managed O365 for nearly a decade I didn’t realize there was a… Continue reading Deciphering the Office 365 PSTN Usage Report